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編號 50303
期刊名 教育資料與圖書館學
Journal of Educational Media & Library Sciences
題名 兒童身心障礙之FACEBOOK社群內容分析研究| 全文可取得 |     
A Content Analysis of Facebook Pages for Children with Disability
作者 邱銘心
Ming-Hsin Phoebe Chiu

莊曼君
Man-Jiun Juang
 
DOI
DOI:10.6120/JoEMLS.2013.503/0528.RS.CM
語言 中文
卷期/出版年月 50卷3期
出版年月 April 2013
起迄頁 355~392
文章類型 研究論文
中文摘要 網際網路快速發展,消費者健康資訊尋求行為也趨向以網路來滿足需求,社群形式的資訊傳播也逐漸受到重視。Facebook為現今最受歡迎的社群網路服務平台之一,除了能有效串起人際網絡,實現交流與互動,更為社會創造資訊共享的延伸價值。本研究觀察台灣49個兒童身心障礙Facebook粉絲專頁,以消費者健康資訊傳播為關注角度,利用內容分析法發掘Facebook社群之平台交流的重點與參與者互動的行為。研究結果發現社群成員發布的訊息主要是以喚醒意識的內容最多,也較常提供資訊性社會支持來幫助兒童身心障礙團體,雖成員主動尋求支援的情況就不甚踴躍,在平台中仍能體現消費者健康資訊的角色與重要性,其中包括:提升醫療照護、促進健康、安心就醫、請領保險與安全用藥等。此外,參與者互動以按「讚」為最,留言行為次之,分享功能使用最少,留言內容多以發表評論類型進行。研究最後針對不同對象提出具體建議,作為規畫或服務的參考。
英文摘要 The rapid development of the Internet changes how everyday consumers seek health information. Health information seeking practice o the Internet is becoming inevitable, and health communication through social networking communities is becoming more and more popular. Facebook is one of the most popular social networking services because of its capability to connect social networks, realize interaction, and create extended value of collaboration and information sharing for the society. This study observed 49 Facebook fan pages for children with disability up to December 31, 2011. With consumer health informatics as the grounding perspective and content analysis as data collection and reasoning methods, this study attempted to investigate the development of the Facebook community, the focus of the platform exchange, and patterns of interaction. The study shows that “awareness raising” is the most common types of information posted on the Fan Pages by the community members. Even though community members didn’t actively participate in “help seeking,” the interaction on Facebook still realize its role and importance in health information communication. Other roles include health care improvement, health promotion, medical decision making, insurance provision, and medication safety. In addition, members interact most often through “like”, “comment”, and “share”. Comments are frequently found with evaluative judgment. The study also provides constructive suggestions for different types of stakeholders, to better design and provide health information services.
中文關鍵字 消費者健康資訊;Facebook;身心障礙兒童;內容分析;社會支持;
英文關鍵字 Consumer health information;Facebook;Children with disability;Content analysis;Social support;
Metadata METS    DOAJ    DC    MODS    RSS1.0    RSS2.0   
中文APA
引文格式
邱銘心 、莊曼君 (2013)。兒童身心障礙之FACEBOOK社群內容分析研究。教育資料與圖書館學50(3),355-392。 doi:10.6120/JoEMLS.2013.503/0528.RS.CM
英文APA
引文格式
Chiu, M.-H.P., & Juang, M.-J. (2013). A Content Analysis of Facebook Pages for Children with Disability. Journal of Educational Media & Library Sciences, 50(3), 355-392. doi:10.6120/JoEMLS.2013.503/0528.RS.CM
中文芝加哥
引文格式
邱銘心 、莊曼君 。「兒童身心障礙之FACEBOOK社群內容分析研究」,教育資料與圖書館學50卷,3期(2013):355-392。 doi:10.6120/JoEMLS.2013.503/0528.RS.CM
英文芝加哥
引文格式
Ming-Hsin Phoebe Chiu and Man-Jiun Juang, "A Content Analysis of Facebook Pages for Children with Disability," Journal of Educational Media & Library Sciences 50, no. 3 (April 2013): 355-392. doi:10.6120/JoEMLS.2013.503/0528.RS.CM
Copyright © 2013 淡江大學資訊與圖書館學系  ISSN:1013-090X  DOI:10.6120/JoEMLS
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